Question 1

Why choose Decluttered™ as a Professional Organizer? What sets you apart?

Accepted Answer

Decluttered™ LLC is fully insured and a member of NAPO, the National Association for Productivity and Organizing Professionals. What that means is we are professionally trained and experienced in organizing for residential homes and small businesses. It’s important to hire a Professional Organizer who is part of a professional association and offers knowledge and training to better help you! Also, the owner is a Certified Professional Organizer®, having earned what is considered the gold standard in the organizing industry, which also means she holds her company to a higher ethical standard. We offer a full array of services to help you not only with organizing your space, but to also help you continue to stay organized through maintenance programs and through various life transitions like moving.

Also, hiring a team can result in cost savings because we can work on several areas and projects simultaneously and move from area to area efficiently and fluidly. We consistently receive feedback from clients who are amazed at how much we can accomplish in a short amount of time. The team is also made up of the kindest, most generous, giving, understanding, and non-judgmental women you will ever have the pleasure of meeting.

Question 2

How much does it cost for a Professional Organizer near me?

Accepted Answer

On average, Professional Organizers with experience and insurance range from $65-$110 per hour. For our organizing sessions, we offer 5- and 6-hour sessions for most projects and provide a recommendation on how much time it will take to complete the project. For our moving services, we charge hourly and provide an estimate based on an a-la-carte menu of services based on your needs.

We have a minimum of 3-4 hours depending on your location, and if the team finishes early, we round up to the nearest quarter hour.

Pricing does not include organizing product, and we make every effort to purchase product at a discounted trade rate that we pass on to our customers. After you agree to move forward with a project, we will collect a deposit (half) and purchase product for the project with your authorized credit card.  We also charge a fee for each project, if applicable, to cover space planning, purchasing product, picking up product, making the returns, and making donations on your behalf. We provide receipts for everything when we send you your final invoice.

Question 3

How long does a professional organization project take?

Accepted Answer

Every space is different and each client is different, so timing can vary. However if you are under a deadline, then we will work within that timeline as best we can.

Through our years of experience, we have found that 5-6 hour sessions is enough time for each session to make a big impact and typically after 6 hours, clients are ready to have their house back! Plus, for those more involved in working with us, decision fatigue is a very real part of the process and we want to build momentum and make this a positive experience for you, so working longer is not ideal in most projects.

Question 4

How much organizing and uncluttering do you accomplish with a team of 2? Team of 3? Team of 4?

Accepted Answer

Most of our projects have a team of 3 and 4. While every space is different, in a typical 6-hour session with a team of 4, on average here are some examples of spaces we can get done:

pantry, kitchen, laundry room, hall closet, and guest bathroom
primary closet, primary bedroom, and primary bathroom
kitchen, pantry, and primary closet
3 kids closets and playroom
office, office closet, spare bedroom, spare closet
garage and/or attic and/or storage unit
front hallway, hallway closet, bathroom, living area, kitchen, dining area and laundry room (common areas for staging when selling a home)

With a team of 3, so one less person, there may be one space that needs more organizing than others that we would leave out of the above lists. Note these are only examples and based on the sessions we’ve done in the past but there is no guarantee as every home, business and area is different.

You can learn more about how we work here.

Question 5

What are your hours of operation?

Accepted Answer

We work Monday through Friday and tend to work during what I call “school hours.” This is typically 8:30 a.m. to 2:30 p.m. or 9 a.m. to 3 p.m. This is also before any afternoon tiredness or decision fatigue kicks in for our clients who need to be involved in projects, so we are able to work during high-energy times.

For clients we help with moving, we have an on-site move manager on packing days who will work more or less than a typical session in order to accommodate the movers and your budget.

Question 6

I work during the week, so how can you help me if your hours are Monday through Friday?

Accepted Answer

We work with mostly busy professionals and families so we understand your schedule! Because of our experience, we can make it work in all different ways to accomplish your goals.

If you work from home, we typically ask that if uncluttering is needed, you take a quick break around 10 a.m., then again during lunch, and a final quick break about 30 minutes before we depart. We try very hard not to intrude on your workday. If a lot of work is needed where we need more input, we can work to sort everything and then ask for a long lunch break from you to make decisions; another option is for you to take the day off from work.

If you work outside the home, we have worked with individuals where we sort everything and text with questions. Or we will take pictures of sorted areas and have you circle what can be donated. We’ve also done it where we come in and do all the sorting in multiple areas ahead of time, and then the client either takes a half day or more off to go through the decision-making part with us, or they do that piece on their own. Our goal is always to have the end result you are most comfortable with and what works best for you.

If you do not want to be hands-on at all, we will ask questions to get guidance and can organize your space without you. We’ve done this many times, and clients tell us how great it is to come home to a clutter-free, organized home.

Our point in sharing all this is that we have supported organization efforts in several different ways multiple times, and we always make it work for you!

Question 7

What areas do you cover in Dallas-Ft Worth?

Accepted Answer

The majority of our Professional Organizing team is located in Southlake-Colleyville-Grapevine-Keller areas, where the majority of our clients reside. However, for us, it is not about the distance but about what we can do to help you!

We have worked in Southlake, Colleyville, Westlake, Vaquero Club, Trophy Club, Roanoke, Northlake, Bartonville, Grapevine, Keller, Bedford, North Richland Hills, Bedford, Argyle, Flower Mound, Fort Worth, Arlington, Mansfield, Grand Prairie, Highland Park, Coppell, Carrollton, Lewisville, The Colony, Las Colinas, Irving, Farmer's Branch, Dallas, Plano, Frisco, Prosper, Little Elm, White Settlement, Saginaw, Rhome, Denton, Haslet and many more cities throughout the metroplex. 
 
We offer a free, virtual consultation or a fee for an in-person consultation with a Lead Organizer in which we "walk" the spaces together and ask you specific questions about each space. We then follow up with a written quote via email.

Question 8

What areas do you cover in New England?

Accepted Answer

The home base for our New England business is in Rhode Island. However, we frequently cover the following areas across the New England area:

Rhode Island:
East Greenwich, Barrington, Narragansett, Jamestown, Newport, Middletown, Portsmouth, Bristol, Warren, Cranston, Coventry, West Greenwich, North Kingston, South Kingston, Charlestown, Exeter, Smithfield, North Smithfield, Lincoln, Scituate, Providence, Westerly

Massachusetts: 
Franklin, Swansea, Somerset, Fall River, Taunton, North Attleboro, Attleboro, Uxbridge, Foxborough, Hopkinton

Connecticut: 
Voluntown, Griswold, Plainfield, North Stonington, Stonington, Mystic, Sterling, Norwich, New London

Other areas in New England:
Middletown CT, Durham CT, Middlefield CT, Boston MA

Other areas throughout New England are available upon request.

Question 9

Can I work alongside you to make decisions and learn?

Accepted Answer

Yes, absolutely. We can work as little or as much together as you like. Some clients like to work alongside us so they can not only make decisions but learn from us on how we think and approach the uncluttering and organizing process. We are happy to do this.

Question 10

Do I have to get rid of things?

Accepted Answer

Yes, most likely. Decluttered™ means clearing out the clutter, putting those items in the past! However you dictate what we get rid of and what we don’t. There is never any pressure from anyone on the team! Your Lead Organizer is here to help guide you through the process through thoughtful and engaging questions and things to think about. You always make the final decision.

Question 11

I have never hired a Professional Organizer before. How do I know what to look for?

Accepted Answer

While I’ve been doing this for over 5 years, I’ve been on my own journey for more than 15 years. I not only work as a Professional Organizer but have needed help myself long before I started learning and doing this as a profession. I’m always happy to share via a phone call what I recommend you look for so that you can interview different organizers as you search for the right fit. I’m a big believer in you finding the right person or team to help you. Of course I hope you hire Decluttered™, but I am also all about giving you the knowledge to find what works for you. Being part of a national association allows me to direct you and refer other organizers that I know well!

Question 12

Do you organize for people with ADHD?

Accepted Answer

Yes, we've had professional training in working with clients with ADHD and ask this question during the initial consultation so that we can prepare appropriately.

Question 13

Do you work with hoarders?

Accepted Answer

We are not professionally trained to work with hoarders; however, due to our personal experiences and backgrounds, we have worked with those with hoarding tendencies. Our goal is always to help families get to a place where they feel less stressed and overwhelmed by their belongings, and that looks different for each family. If we find that we are not the right fit, we can recommend other resources to help you.

Question 14

Do I need to purchase any organizing products? What if I want to use what I have?

Accepted Answer

We will shop for any and all organizing product (such as boxes or totes to organize your belongings into) to set up the systems we put in place to help you succeed. After the consultation is complete and the quote sent is accepted with a deposit paid (half), our Shopping Expert will go through the photos taken during that process to map out anything we think we could use during the organizing session(s). Sometimes we need to run out during a session when multiple sessions are booked, however, if only one session is booked we may provide you with links to product(s) that we recommend that we did not have with us. This is to ensure you have everything you need in either case! We also try to use organizing items you already have. We make every effort to save you money where we can.

We are often asked how much organizing containers will cost in addition to the session. If you have a budget, please let us know so we can work within it.

Question 15

Is there anything I can do ahead of time before you come to help save me money?

Accepted Answer

We recommend you don’t pick up or change anything. We help you better when we can see your home or small business in the everyday state that it is. This allows us to see habits to organize your everyday.

The only exception is when we unpack clients, we do recommend if you have time that you could unpack the kitchen and lay everything out.

Question 16

Do you have any tips for getting started on home organization and clearing out the clutter?

Accepted Answer

We sure do! Be sure to check our Blog for regular organizing tips, seasonal ideas and more.

You can also follow us on Instagram @Decluttered.us and on Facebook - Decluttered™ Dallas-Ft Worth or Decluttered™ New England for more organizing tips and inspiration.

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